3am is the new black…

well actually anywhere between 1am and 4am is pretty on trend now at my place. seems that these are the hours to par-tay when you are only nine weeks old and don’t really care if anyone gets any sleep. lucky for us we live in western australia which means we don’t really get winter so being up at this time does not involve the wearing of scarves and beanies to keep warm. even still it’s not all that cute when a kicking smiling baby is staring at you wide-eyed at 3am and showing no signs of slowing down but I can’t have it all…yesterday I met my husband after he had played golf and we had a lovely lunch and some fine NZ Sav Blanc – yes do gooders I had expressed a feed earlier – and our little girl stayed asleep for the entire time so I got to enjoy the lunch almost as much as I would have BB – that’s before baby, remember?. I say almost as much because lunch BB would have involved more Sav Blanc followed by more of something similar at home or at a pub – yesterday it was a couple of glasses followed by water, peppermint tea and a sprite zero go hard girl. so I realise I can’t have it all…cant sit and enjoy a quiet lunch with my sleeping baby and expect to be able to sleep through the night and since her disturbance at night only affects scotty and I not an entire restaurant full of people I know what I would prefer. still its hard to have that realisation as I walk zombie like through a dark house in the wee hours of the morning…

so since our little bundle arrived we have looked at our house and discussed some of the changes that we will need to make in order to make it a safe and fun environment for us all. one of these changes is to provide some shade over our pool which in summer gets the full sun and all its power. not good for our skin let alone that of a newbie. so I put out some online enquiries to see if I could get some people out to quote us for shade sails…that was two weeks ago and I still had not heard from any of them so yesterday I sent some more enquiries and this morning received an email….this company can provide a quote. all I have to do is send off a site plan, photos of the area, description of what is required and dimensions…now call me crazy but isn’t that what they are supposed to do when providing a quote?? should I respond with “how about you send me your labour cost per hour, materials cost to the customer and estimated hours to complete the job and I will provide myself with a quote” what a liberty! consequently the other company that called me this morning and is sending a guy out this afternoon to measure up and provide a quote will probably get the job if the price is close to right. seriously though where has service gone? are people making that much money that they don’t give a rats about word of mouth advertising? is it just a western australian thing or is customer service indifference an epidemic sweeping our nation? I am not sure if it would bother me as much if stuff was cheaper…maybe it would just annoy me slightly rather than make my blood pressure rise…obviously I have issues.


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